Privacy Policy — Pro Wilmington Bathroom Remodel
Effective Date: 12/11/2025
Pro Wilmington Bathroom Remodel (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website https://wilmingtonncbathroomremodel.com/ (the “Website”) or contact us through the Website.
By using the Website, you agree to the practices described in this Privacy Policy.
1) Information We Collect
- Information You Provide to Us
When you submit information through our contact forms or project inquiry forms, we may collect:
- Name
- Email address
- Phone number
- Address (if provided)
- Details related to your remodeling project or inquiry (any information you include in your message)
We do not collect payment card information or process payments through the Website.
- Information Collected Automatically (Analytics)
We use Google Analytics to collect certain information automatically when you use the Website. This may include:
- IP address (may be used to infer general location)
- Device type, browser type, operating system
- Pages visited and time spent on pages
- Referring/exit pages
- Other usage statistics
Google Analytics may use cookies or similar technologies to collect this information.
2) How We Use Your Information
We may use the information we collect to:
- Respond to your inquiries and communicate with you
- Provide estimates or coordinate an in-home consultation (if applicable)
- Evaluate and improve the Website’s performance and user experience
- Monitor and analyze Website traffic and usage trends
- Protect against fraud, abuse, and security risks
- Maintain internal records related to inquiries and projects
3) How We Share Your Information
We may share your information in the following circumstances:
- Contractors / Service Providers
We may share your contact information and project inquiry details with a specific contractor to help respond to your request, provide services, or complete your project.
- Analytics Providers
We use Google Analytics to help us understand how users interact with the Website. Google may process information collected through Google Analytics in accordance with Google’s own policies.
- Legal Requirements
We may disclose information if required to do so by law or if we believe disclosure is necessary to:
- Comply with a legal obligation or request
- Protect our rights, property, or safety, or that of others
- Prevent or investigate possible wrongdoing
4) Cookies and Tracking Technologies
Our Website uses cookies and similar technologies primarily through Google Analytics. Cookies are small files stored on your device that help analyze Website usage.
You can control cookies through your browser settings. Note that disabling cookies may impact Website functionality or analytics accuracy.
You can also learn more about Google Analytics and opt out using Google’s tool:
https://tools.google.com/dlpage/gaoptout
5) Embedded Content and Third-Party Features
Our Website may include embedded content and features such as:
- YouTube videos
- Google Maps
- Social media content/feeds
These third-party services may collect information about you (including through cookies or tracking technologies) and may record your interactions with embedded content, especially if you are logged into those services. We do not control how third parties collect or use your data. Please review their privacy policies for more information.
6) Data Retention
We retain personal information collected through our contact and inquiry forms until project completion (or until it is no longer needed to address your inquiry), unless a longer retention period is required or permitted for legitimate business purposes (for example, recordkeeping or resolving disputes).
7) Data Security
We take reasonable measures to protect your information. Our Website uses SSL/TLS encryption to help protect data transmitted through the Website.
However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
8) Children’s Privacy
Our Website is not intended for children, and we do not knowingly collect personal information from individuals under 18. If you believe a child has provided us personal information, please contact us so we can take appropriate action.
9) Your Choices
You may choose not to submit personal information through our forms, but that may limit our ability to respond to inquiries or provide services.
You may also contact us to request that we update or delete information you previously submitted, subject to reasonable limitations and any legal obligations.
10) Contact Us
If you have any questions about this Privacy Policy or our privacy practices, contact us at:
Pro Wilmington Bathroom Remodel
Email: info@wilmingtonncbathroomremodel.com
11) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Effective Date.”